Returns are accepted on standard products only and not on bespoke manufactured items. The item must be returned unused and in it’s original packaging. We do allow you to DRY trial the equipment with the person FULLY CLOTHED. If it is not suitable, please email us within 48 hours of receipt to let us know of your intention to return the product email@example.com
The buyer will be responsible for the return costs and is advised to use a tracked method of carriage. Once back in our possession, we will refund the cost of the equipment and the original carriage.
Any returned equipment will be de-boxed and then misted to disinfect. It will then be placed in a secure area for 7 days before being newly boxed and returned to our stores for re-distribution.